When a bug is no bug: Runtime Error
June 24, 2009 11:07 pm Online TranslationPlease accept my apology for all the confusion and inconveniences caused by several translation jobs that brought our server to a “Runtime Error”. As unpleasant this was, we learned an important lesson. The server actually shut down as several submitted texts were recognized as a security risk. These texts contained several special characters that could have been a hacker attempt into our system.
We take security issues very serious to the benefit of all partners involved. Luckily the submitted texts proofed to be “harmless” at the end, but we had to reconfigure our security system to have a better fine tuning on what special characters are allowed in the submitted texts.
Lesson learned.
Best regards,
Ursula
June 28th, 2009 at 6:40 am
Is it possible to send a skype message or a sms to my phone when a job becomes available; instead of an email. I suggest this, because, although I monitor my emails every 30 mins I do not think this is good enough for you, as you require translations to be quick turnaround. So unless you sit in front of the screen and wait, you are not going to get the service you need.
July 4th, 2009 at 11:45 pm
George, in my contry/state I can send a regular email for my mobile number, just using an email format of that number (previously arranged by my phone company), like this:
XXXXXXXXX@clarotorpedo.com.br
where “XXX…” is my number preceded by its code. Logically, the address after @ will be specific to each region/company.
Just check if your phone company offer similar option. If so, all you need to do is setting up you email account to forward all (or specific) messages to that email.
Cesar Silva